Privacy Policy

ParthSarathi (“we”, “us”) provides a Bhagavad Gita-grounded AI guide. This policy explains exactly what we collect, why, who processes it on our behalf, and the controls you have. It describes the service as it actually works today. The legal entity responsible for your data, its registered address and its grievance contact are set out in the “Contact and jurisdiction” section below.

Account details: your name, email address and sign-in identity (including Google sign-in, if you use it). Profile details you choose to enter: city, date of birth, gender, time of birth, place of birth, and the free-text “About me” note. These optional birth details are used only to personalise guidance — we do not use them for any other purpose, and you can leave them blank or clear them at any time. Your content: the questions you ask, the conversations they produce, your journal entries and reflections, your bookmarks and your practice and reading progress. Derived data: an AI-generated “persona” summary — recurring themes, values, decision style and guidance preferences — inferred from your profile and your own questions and feedback. It is a personalisation aid, not a diagnosis, and you can switch it off. Operational data: token usage records, subscription and payment records, and basic product-analytics events. Diagnostic data from our mobile apps: when the app fails we receive a crash report containing the error and its stack trace, the screen you were on as a route name (for example “/app/journal”, with any identifiers stripped out), your app and operating-system version, and your account identifier — never your name or email. Crash reports never contain your questions, conversations, journal entries or reflections. If you switch notifications on, the app also registers a device token so we can deliver them.

To generate the guidance you ask for; to personalise it using your profile, persona and history; to maintain your streaks, progress and journal; to operate subscriptions and billing; to enforce usage limits; to screen for safety and crisis signals in submitted questions; to diagnose crashes and fix faults in the apps; to keep the service secure; and to meet legal obligations. We do not sell your personal information and we do not use your reflections to train third-party AI models.

We never sell or publish your personal information. It is processed on our behalf by a small set of providers, each under contract and only to run the service: Supabase (database, authentication and file storage for your account, content and profile photo); OpenAI (processes your questions, profile context and persona prompts to generate guidance, embeddings and safety screening); Razorpay (subscription and payment processing — card details go to Razorpay, never to us); Google Analytics (aggregate, cookie-based usage measurement, only when analytics is enabled); Google Firebase (for our mobile apps only: crash and diagnostic reporting, app usage measurement, and delivery of the notifications you have switched on). Some of these providers operate outside India, so your information may be transferred and stored abroad under the safeguards in their data-processing terms. We may also disclose information where the law requires it.

You can view and edit every profile field, including the birth details, from your profile page. You can turn persona memory off, regenerate it, or clear it outright in Profile — with memory off, guidance uses only the current conversation and the profile details you have saved. You can export your data from Settings → Export, and delete your account and its content from Settings → Delete account. You can also ask us to access, correct, restrict or object to processing using the contact route below.

We set a cookie to keep you signed in and one to remember your language preference; these are required for the service to work. Analytics cookies are set only when analytics is enabled. We keep your account data for as long as your account exists. Deleting your account removes your profile, conversations, journal entries and persona — the full list, and what survives deletion, is set out on our account deletion page. Deleted data may remain in encrypted backups for up to 30 days, until those backups are overwritten on their normal cycle. Invoices and payment records are the exception: Indian tax and GST law requires complete transaction records, so these are kept in full for 8 years, including the name, email address and phone number they were issued to. They are used only for accounting and legal obligations.

Your data is held in an access-controlled database with row-level security, so one account cannot read another's content. Traffic is encrypted in transit. No system is perfectly secure, and we continue to strengthen these safeguards.

ParthSarathi is operated by INITQUBE, registered at 407, 4th Floor, Lavender Block, Manglam Aananda, Sanganer, Jaipur – 302029, India. If you have a concern about how your information is handled, or wish to exercise any of the rights described above, please write to our Grievance Officer: Ashutosh Vyas, talk@parthsarathi.com. We will acknowledge your message within 24 hours and aim to resolve it within 15 days. This policy and your use of ParthSarathi are governed by the laws of India, and the courts of Jaipur, Rajasthan shall have exclusive jurisdiction.